making some progress

.github/ISSUE_TEMPLATE/bug-report.md

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+---
+name: Bug Report
+about: Create a report to help us find and fix bugs
+title: "[Bug]"
+labels: bug
+assignees: ''
+
+---
+
+**Describe the Bug**
+<!-- A clear and concise description of what the bug is. -->
+
+**To Reproduce**
+<!-- Steps to reproduce the behavior -->
+
+**Expected Behavior**
+<!-- A clear and concise description of what you expected to happen. -->
+
+**Screenshots**
+<!-- If applicable, add screenshots to help explain your problem. -->
+
+**Discord Version**
+<!-- Stable, Canary, PTB -->
+
+**Additional Context**
+<!-- Add any other context about the problem here. -->

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: "[Feature]"
+labels: enhancement
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+<!-- A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] -->
+
+**Describe the feature you'd like**
+<!-- A clear and concise description of what you want to happen. -->
+
+**Additional context**
+<!-- Add any other context or screenshots about the feature request here. -->